Returns

Due to the intimate nature of hair extensions we are not able to exchange any products which have been opened, worn or styled in any way. If you believe the colour is not correct for your hair, please do not remove your extensions from the packaging. We are happy to exchange unused products which are returned in resaleable condition. Please include a self addressed Courier bag for the return product.

We guarantee the goods you receive will:

  • Be of acceptable quality .
  • Be fit for a particular purpose that you asked about.
  • Match the description given in advertisements or sales brochures, or by the sales assistant.
  • Match the sample or demonstration model.
  • Be owned by you, once purchased.
  • Be a reasonable price.

Acceptable quality

This means goods:

  • Do what they are made to do.
  • Are acceptable in appearance and finish.
  • Are free from minor defects.
  • Are safe and durable.

Contact Us

Enter your starting address:
09 624 5999
tel: 027 624 5999
kattygurlnz@gmail.com